Privacy Policy

This Privacy Policy explains how Retro Digital Restoration LTD (UK) and SlzyStudio LTD (UK) (together, the “Companies”, “we”, “our”, or “us”) collect, use, store, and protect your personal information when you use this website and any related account, billing, membership, support, or digital service functions made available through this portal.

By using this website, creating an account, submitting your information, purchasing a subscription, or contacting us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

Retro Digital Restoration LTD (UK)
Subscription operations, digital service administration, and account management.

SlzyStudio LTD (UK)
Billing coordination, customer support, and custom project communications.

2. Information We Collect

We may collect and process the following categories of personal information:

Name and account details
Email address
Billing and transaction-related information
Subscription, membership, and account status information
Communications you send to us, including support requests and project inquiries
Technical information such as IP address, browser type, device information, and usage logs
Any other information you voluntarily provide through forms, emails, or account settings

3. How We Use Your Information

We use your personal information for purposes including:

Creating and managing your account
Processing subscriptions, renewals, cancellations, and account-related services
Managing billing, payment records, and transaction history
Providing customer support and responding to inquiries
Communicating important service, billing, or account notices
Improving website security, service quality, and operational reliability
Reviewing custom digital restoration or private streaming project inquiries
Complying with legal, regulatory, tax, accounting, and fraud-prevention obligations

4. Billing and Payment Providers

Payments made through this portal may be processed by third-party payment providers and gateways. We do not store full card details on this website unless explicitly stated through a secure payment environment.

Payment processors may collect, use, and store payment-related information in accordance with their own privacy policies and compliance obligations.

5. Customer Support and Project Inquiries

If you contact us by email or through any support form, we may keep a record of your communication, contact details, account-related information, and any materials you provide in order to respond to your request and manage ongoing support or project discussions.

For custom digital restoration, digitization, enhancement, or private streaming inquiries, information you submit may be used to evaluate scope, prepare quotations, communicate with you, and manage service delivery discussions.

6. Cookies and Technical Data

This website may use cookies, session tools, and similar technologies to support account login, session management, site functionality, fraud prevention, security, analytics, and performance monitoring.

You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Legal Bases for Processing

Where applicable under UK data protection law, we process personal information on the basis of one or more of the following:

Performance of a contract or steps taken before entering into a contract
Compliance with legal obligations
Legitimate interests, including account administration, fraud prevention, security, support, and service improvement
Your consent, where consent is required

8. Sharing of Personal Information

We may share your information where necessary with:

Payment providers and billing service providers
Hosting, infrastructure, and technical service providers
Customer support, fraud-prevention, analytics, or security providers
Professional advisers, accountants, legal advisers, or auditors
Regulators, authorities, or law enforcement where required by law

We do not sell your personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary for account administration, subscription management, billing, legal compliance, dispute handling, fraud prevention, tax/accounting requirements, and legitimate business operations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no online system can be guaranteed to be completely secure, and you use this website at your own risk.

11. International Data Transfers

Some of our service providers or technical systems may process or store information outside the United Kingdom. Where applicable, we take reasonable steps to ensure that personal data is handled with appropriate safeguards.

12. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, objection, or portability, and the right to withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details below.

13. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this website and will apply from the date of publication unless otherwise stated.

15. Contact Information

If you have any questions about this Privacy Policy, your personal information, billing-related data, account information, or support communications, please contact:

Email: [email protected]

Operated by:
Retro Digital Restoration LTD (UK)
SlzyStudio LTD (UK)