Membership Cancellation Policy
Last updated: 28 July 2026
This Membership Cancellation Policy applies to memberships and subscriptions purchased through slzyltd.com and provided by SlzyStudio LTD.
SlzyStudio LTD is a company registered in England and Wales under Company Number 15124002,
with its registered office at 85 Great Portland Street, First Floor, London, England, W1W 7LT, United Kingdom.
1. Cancelling an Automatically Renewing Membership
Customers may cancel an automatically renewing membership at any time before the next scheduled renewal date.
To cancel through the website:
1. Log in to your account at https://slzyltd.com/my-account/
2. Open your membership or subscription details.
3. Select the available cancellation option.
4. Confirm the cancellation request.
When cancellation is completed successfully, future automatic renewal payments will be stopped.
2. Cancellation by Email
If the cancellation option is not displayed, or if you experience difficulty cancelling through your account, contact:
Please send the request from the email address registered to your membership account and use the subject:
Membership Cancellation Request
Your message should include:
• Your full name;
• Your membership email address;
• The membership plan you wish to cancel.
Do not send full card details, passwords or other sensitive payment information by email.
3. PayPal Subscriptions
Customers who subscribed using PayPal may also cancel the applicable automatic payment directly through their PayPal account.
Cancelling through PayPal will prevent future PayPal renewal payments. Customers may contact [email protected] if assistance is required.
4. Effective Date of Cancellation
Cancellation prevents future recurring charges.
Unless otherwise stated, membership access will normally remain available until the end of the membership period that has already been paid for.
Cancellation does not normally terminate access immediately unless requested by the customer or required for security, fraud-prevention or policy-enforcement reasons.
5. Cancellation and Refunds
Cancelling a membership does not automatically create a refund for a payment that has already been processed.
Refund requests are considered separately under the applicable Refund Policy and the circumstances of the individual transaction.
6. Non-Renewing Memberships
Some memberships are sold for a fixed period and do not renew automatically.
These memberships normally expire automatically at the end of the purchased term and do not require cancellation to prevent a future charge.
7. Confirmation
SlzyStudio LTD will normally send confirmation by email after a cancellation request has been processed.
Customers should retain the cancellation confirmation for their records.
8. Contact Information
SlzyStudio LTD
Registered in England and Wales
Company Number: 15124002
Registered Office:
85 Great Portland Street
First Floor
London
England
W1W 7LT
United Kingdom
Customer Support:
[email protected]